Housing Support Plan Quality Review Tool

Date: December 2025

Description:

Quality Review Tool that Managed Care Plans and Community Supports providers can use to understand required and best practice elements for Housing Support Plans (HSPs).

Background & Instructions with Information about the tool and its use.
Descriptions of HSP elements, including state policy references:
- Required Elements for all HSPs
- Required Elements for Transitional Rent
- Required Elements for Housing Deposits
- Best Practice Elements for all HSPs
Checklist Format
Permanent Housing Strategy & Solutions Documentation

How partners could use this report:

For Providers and Referrers:
- Onboarding guide to teach front-line staff how to complete HSPs.
- Reference tool for front line staff use or for supervisor review of completed HSPs.
- Helping staff understand approval / denial letters from Managed Care Plans (MCPs) related to HSPs.
For MCPs:
- Utilization Management staff checklist for authorization requests where HSPs are required.
- Training tool for providers on HSP requirements and best practices.
- Oversight tool to review and offer feedback to providers on improving their HSPs.

Additional Link(s):

Housing Support Plan Quality Review Tool

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